Shipping & Returns

Shipping 

Orders are shipped via USPS within 1-2 days, excluding weekends and holidays. For any questions regarding your orders please send an email to charmedbykim7@gmail.com. Thank you!

We do not ship internationally at the moment.

If your package shows delivered but not yet received please contact USPS with the Tracking# that you were provided.

Returns

All items are non-refundable unless notified within 24 hours after receiving order. If the items came broken or damaged in the shipping process, we will request a photo as evidence of the damaged product in order to receive a full refund on the damaged item only. For any questions or concerns please reach out via email to charmedbykim7@gmail.com

PLEASE ENSURE YOUR ADDRESS IS CORRECT. IF PACKAGE IS RETURNED, A NEW SHIPPING LABEL WILL BE CHARGED.

 

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